Well, that is not a beauty pageant question, and I am telling you now that you can directly send a question, inquiry or message to the New World Hotel's executive team, even if you are not a staying guest. No need to dress to impress, book a meeting or wait long hours on the phone while someone is operating the switch board. New World Hotel is leveraging the word "hospitality" by making themselves available to people through social media.
With just a click to the app called In Touch, in the New World Hotel's Facebook Fanpage, you can contact the New World Hotel's front liners to ask question about reservation, escalate an issue, or send a commendation. The response turn-around time is within 24 to 48 hours.
Yes, imagine your messages will be sent directly to even Mr. Farid Shoucair, New World Hotel's General Manager, Resident Manager Eddy Sarton, Director of Sales and Marketing Jann Delgado, Director of Communications Nini Icban, Director of Rooms Joy Barleta, Director of Food and Beverage Paawan Engineer, Direct of Human Resources Geuel Auste and to Club Epicure.
I met most of these people, and I personally know how sincere and warm they are in person, so I am not surprised how such brilliant idea is introduced to reach out to more people and guests.
Click Read More to know the the other cool app from New World Hotel..
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